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Certainly responsive when we had a follow up problem.
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Great company! Thank you for coming out so late (9:45) to fix our AC. Our house was 87 degrees and still rising!
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Great service all around! From our first phone call through follow up phone calls and with the techs during their time at our house!!!
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Excellent service!
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Drain line was clogged. Signed up for NMA.
Burned and pitted contactor. Compressor is drawing high amps on start up. Found bacteria growth in air Handler.
Installed indoor blower motor,system back up and running. Starting to cool down . Check pressure looks perfect. Cleaned out drain
PTU: total precision tune-up, Remove debris from outdoor unit, wash out condenser coil, light brush and inspection of evaporator coil, check microfarad values of all capacitors, check contact points on starter, check amp draw of both motors, lubricate where applicable, monitor refrigerant pressures, & thoroughly blow out drain line. Customer had $10 coupon,
Must replace x13 blower motor.will check on motor in.not sure about labor warranty will let customers know when we check on motor.modelrh2t4821meacja serial w321621549 please try to get it done in am customer does not have air he has somewhere to go tonight.went over situation with Alberto.waived dio due to unit being 12 months old
Retired low voltage and reconnected common in air handler
System not cooling properly. Performed diagnostic and found filter impacted, see attached pictures and water in float safety switch. Cheaked pressures, amps and electrical connections. System has 20 degree split, customer said filter is getting more dirty than before they replaced system. Cleaned drain line as at no charge seeing that system has not had annual maintenance.
Drain line clogged. Compressor has high starting amps. Evaporator coil is extremely rusted and system is low on refrigerant. Contactor is burnt and pitted. Option A - Immediate Repair
PTU: total precision tune-up, Remove debris from outdoor unit, wash out condenser coil, light brush and inspection of evaporator coil, check microfarad values of all capacitors, check contact points on starter, check amp draw of both motors, lubricate where applicable, monitor refrigerant pressures, & thoroughly blow out drain line. Recommended an Aeroseal and duct cleaning. Unit had high static pressure.
Diagnostic Found to be low refrigerant causing low pressure switch/ freezing over, causing water to condensate on AH panel. Customer wants to call original company that installed the unit for repairs.
Diagnostic Found to be low refrigerant causing low pressure switch/ freezing over, causing water to condensate on AH panel. Customer wants to call original company that installed the unit for repairs.
Option C - System Update tenant has to call landlord and have him call office to ok repairs
System was just installed 2 weeks ago and the drain line was clogged. Blew it out and flushed it. Flows very well now.
Drain line is clogged. Very high static pressure. Bacteria growth in air Handler.
